Privacy Policy

Last Updated: July 7, 2025


Supaflow (“we”, “our”, or “us”) operates the website getsupaflow.ai and provides AI-driven automation and consulting services. This Privacy Policy explains how we collect, use, and protect your personal and business information when you interact with our website, services, or team.

By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy.


1. Who We Are

Supaflow

Business ID: 3441025-1

Company name: 021 Ventures Oy

Email: contact@getsupaflow.ai

Website: https://getsupaflow.ai

Registered in: Helsinki, Finland


  1. What Data We Collect

We collect the following types of information:

  • Information You Provide Voluntarily

    • Name, email address, and contact details when you fill out forms or contact us.

    • Company name, industry, and job title.

    • Project briefs, business documentation, or onboarding details you submit during collaboration.

  • Automatically Collected Information

  • When you visit our website, we may collect:

    • IP address

    • Browser type and version

    • Pages visited and time spent

    • Referring site and device type


We use tools like Google Analytics or similar to collect anonymized usage data to improve our site and services.


3. How We Use Your Information

We use the information we collect to:

  • Communicate with you and respond to inquiries

  • Deliver and manage services and projects

  • Improve our website and user experience

  • Send occasional service updates or marketing emails (with opt-out)

  • Ensure compliance with legal or contractual obligations


4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity: When we deliver services to you or your company.

  • Legitimate interest: For analytics, marketing, and service improvement.

  • Consent: When you subscribe to our newsletter or marketing updates.

  • Legal obligations: When required to comply with laws.


5. Data Sharing

We do not sell, rent, or trade your data. We may share data with:

  • Service providers (e.g., analytics, CRM, cloud storage) under confidentiality agreements

  • Legal authorities, if required by law


All third-party tools we use are GDPR-compliant and only process data on our behalf.


6. Data Retention

We retain data:

  • As long as needed to deliver services and support

  • For up to 2 years for inactive leads or project inquiries

  • Longer when required by accounting or legal regulations


You may request deletion of your data at any time (see Section 8).


7. Data Security

We take reasonable technical and organizational measures to protect your data, including:

  • Encrypted data storage

  • Access control for internal systems

  • Secure communication channels


However, no method of transmission is 100% secure. You use our services at your own risk.


8. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with the Finnish Data Protection Authority (tietosuoja.fi)


To exercise these rights, email us at: legal@getsupaflow.ai


9. Cookies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Improve user experience

  • Provide basic marketing tracking


You can manage your cookie preferences through your browser settings. By using our site, you consent to our use of cookies.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.


11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the effective date. Continued use of our services constitutes acceptance of the updated policy.


12. Contact

For any questions or privacy-related concerns:


Supaflow

Email: privacy@getsupaflow.ai

Website: https://getsupaflow.ai